This Privacy Policy explains how Saan Traders collects, uses, discloses, and protects information when you use our mobile application and related services.
By using the Saan Traders application, you agree to the collection and use of information as described in this policy.
1. Information We Collect
We may collect the following types of information:
Personal Information
- Name, email address, and phone number.
- Business or organization details.
- Delivery address and billing information.
- Order history and transaction details.
- Employee ID and login credentials (where applicable).
Technical Information
- Device information (device type, operating system, unique identifiers).
- IP address and network information.
- Application usage data and logs.
- Crash reports and performance data.
- Battery level and timestamp used for activity verification.
Location Information
- GPS location data (with user permission).
- Delivery routes and visit information.
- Location data used for order fulfillment and verification.
Camera & Media Information
- Photographs captured for delivery proof, documentation, or verification.
- Images uploaded as part of business transactions.
2. How We Use Your Information
We may use the collected information for the following purposes:
- To authenticate users and manage access.
- To provide and maintain the application and its services.
- To process orders, transactions, and payments.
- To manage user accounts and access permissions.
- To verify deliveries, visits, and business activities.
- To track routes and logistics for operational efficiency.
- To generate business, attendance, and activity reports.
- To communicate with you regarding orders, updates, or support.
- To improve application performance, security, and user experience.
- To comply with legal and regulatory obligations.
- To detect, prevent, and address fraud or unauthorized activity.
3. Location Services
Saan Traders may use location services for legitimate business purposes such as delivery tracking, visit verification, and route management.
Important: Location tracking is used only for authorized business activities and is not collected outside of active work sessions unless required for specific business functions.
- Location data is collected during active business operations (e.g., deliveries, visits, transactions).
- Location tracking is used to verify presence at assigned locations and record travel routes.
- The application does not collect location data outside of active business sessions unless explicitly required.
- Users may be prompted to grant location permissions, which can be managed through device settings.
- Background location (if used) is limited to configured working hours and business-related activities only.
4. Camera Usage
The application may use the device camera to capture:
- Delivery proof and verification photographs.
- Attendance or check-in selfies (where applicable).
- Required business documentation and records.
- Product or order-related images for verification.
Note: Camera access is used only for legitimate business purposes. The application does not access your personal photos or media files without explicit permission.
5. Data Sharing and Disclosure
We do not sell, rent, or trade your personal information. We may share information with:
- Your Employer or Organization: If you are using the application as part of your business role.
- Authorized Administrators and Managers: For business management and reporting purposes.
- Service Providers: Third-party vendors who assist in operating the application (e.g., payment processors, hosting providers).
- Business Partners: Where required to fulfill your orders or requests.
- Legal Authorities: When required by law, regulation, or legal process.
- Business Transfers: In connection with a merger, acquisition, or sale of business assets.
6. Cookies and Tracking Technologies
The application may use cookies, local storage, and similar technologies to:
- Remember your preferences and session information.
- Improve application performance and functionality.
- Analyze usage patterns and optimize user experience.
You may control cookie settings through your device or browser preferences.
7. Data Security
We implement appropriate technical and organizational measures to protect your information against unauthorized access, disclosure, alteration, or destruction.
Your data is encrypted and stored securely using industry-standard security protocols.
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.
8. Data Retention
We retain information only for as long as necessary to:
- Provide our services.
- Meet legal and regulatory obligations.
- Resolve disputes and enforce our agreements.
When information is no longer needed, it will be securely deleted or anonymized.
9. Your Rights
Depending on applicable law, you may have the following rights regarding your information:
- The right to access the personal information we hold about you.
- The right to request correction of inaccurate information.
- The right to request deletion of your information, subject to legal obligations.
- The right to object to or restrict certain processing activities.
- The right to withdraw consent where processing is based on consent.
Requests may be subject to organizational policies and legal requirements. To exercise any of these rights, please contact us using the details provided below.
10. Children's Privacy
Saan Traders is intended for use by employees, authorized business users, and customers. It is not designed for children under the age of 13, and we do not knowingly collect personal information from children.
If we become aware that a child has provided us with personal information, we will take steps to delete such information.
11. Third-Party Links
The application may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites.
We encourage you to review the privacy policies of any third-party services you access through our application.
12. International Data Transfers
Your information may be transferred to and processed in countries other than your own. Where such transfers occur, we ensure appropriate safeguards are in place to protect your information in accordance with applicable law.
13. Changes to This Policy
Saan Traders may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements.
Any changes will be published on this page with an updated effective date. Continued use of the application after changes become effective constitutes acceptance of the revised policy.
14. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us: